Terms of Use

Vijmitra
Version 1.1 · Effective 1 November 2026

This version replaces version 1.0 of 15 September 2026. What changed is listed in clause 20.

1. These terms

Vijmitra is operated by Kauvrik Industries Private Limited (CIN U22209PN2025PTC237578), with its registered office at Chinchwad, Pune, Maharashtra.

These Terms apply to vijmitra.in, partner.vijmitra.in and the Vijmitra Energy Partner app for Android, together called "Vijmitra".

By creating an account or using Vijmitra, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the service.

In these Terms, "we", "us" and "our" mean Kauvrik Industries Private Limited. "You" and "your" mean the person using Vijmitra, and the business or organisation they act for. An "Energy Partner" is a business registered on partner.vijmitra.in to offer solar, battery or other energy services.

2. Who may use Vijmitra

You must be at least eighteen years old.

Vijmitra is for businesses and organisations. That includes companies, firms, proprietorships, trusts, institutions and housing societies. It is not offered to individual residential consumers, and you may not use it for a domestic connection held in your personal capacity.

By creating an account you confirm that you are using Vijmitra for a business or organisation, and that you are authorised to act for it.

The service is built around connections with a sanctioned demand of 20 kVA or above. Below that, parts of the analysis will not apply.

3. Your account and your team

You sign up with your mobile number and a one-time password sent on WhatsApp, and then log in with your mobile number and password. Keep your phone and password secure: anyone who can use them can reach your account.

Each organisation has one Bill Vault, shared by its team:

• the owner and admins can manage the organisation, its team and its Energy Partner links;
• users can upload and view bills and see the organisation's details.

Whoever adds a team member is responsible for giving them only the access they need. Removing a member ends their access straight away.

An organisation can hold up to the number of consumer numbers shown in the application.

You are responsible for everything done through your account and by your team.

4. What Vijmitra does

Vijmitra offers:

• Bill Vault: stores your electricity bills and energy documents and reads the figures from your bills;
• Vij Score and Vij Report: a score and findings drawn from your own bills;
• Knowledge Hub: explanations, regulatory updates and news;
• Services: a way to ask Energy Partners for quotes and work;
• Energy Partner tools: clients, bills, studies, a savings simulator and reports, for Energy Partners.

The free Vij Score and Vij Report are information. They are the output of our proprietary analysis of how efficiently your connection is being used, expressed as scores, figures and notes drawn from your own bills. They tell you what your bills show. They do not tell you what to do.

Paid services carry our opinion. Where you engage us for an audit or a report, we give you our considered view on the health of your energy management and systems, and we identify risks and opportunities. That view is our professional opinion, formed on the information available to us. It remains your decision whether and how to act on it.

Beta features. Features marked "Beta", such as the Vij Report, Services and Fun mode, are still being developed. They may change, pause or stop, and they may contain mistakes.

Automated notes. Some notes are written by fixed rules or by artificial intelligence, and they are labelled as such. They can be wrong. Check them against your bills before relying on them.

Vijmitra is not a substitute for a site inspection, a licensed electrical engineer, or advice from your distribution company.

5. Accuracy, and your part in it

We read your bills using automated systems and check the result arithmetically against the bill itself. Where a figure looks uncertain, we tell you rather than guess.

You can correct any extracted figure in the application, and we ask you to check them. A photograph of a folded or poorly lit bill can lose a digit, and a score built on a wrong figure will be wrong.

You are responsible for the accuracy and completeness of what you upload, and for reviewing what we have read from it.

6. What we do not promise

We do not promise savings. Any figure we show as recoverable is an estimate based on your bills and the tariff in force. What you actually save depends on what you do, what your systems allow, and decisions that are not ours to make.

We are not responsible for decisions you take. We give you the best information available to us, and we flag risks and opportunities to the best of our ability. Acting on any finding is your decision. Where a finding touches your electrical installation, have it verified by a qualified electrical engineer before acting.

MSEDCL has the final say. Your distribution company decides your tariff category, your contract demand, your billing and your applications. We can tell you what we think the position is and what may be available to you. We cannot bind them, and we are not liable for their decisions or for any application they refuse.

Energy Partner figures are the Energy Partner's. Studies, reports and savings simulations made by an Energy Partner on Vijmitra are prepared by that Energy Partner using the Vijmitra calculator. The sizes, savings and recommendations in them are the Energy Partner's estimates. They are not final, and they are not a quotation or advice from Vijmitra. Vijmitra is not liable for them.

Knowledge Hub is general information. It is not legal, financial or engineering advice. News stories come from their publishers, and we do not vouch for them.

The free score is free. If our free score does not identify something that a deeper audit would have found, we owe you nothing on that account. The audit is a separate, more thorough exercise.

We make no commitment on availability. The service may be unavailable at times, planned or otherwise.

7. Sharing with Energy Partners

You decide whether to share anything with an Energy Partner, what to share and for how long. Before anything is shared, we show you what the partner will see and ask you to agree. You can stop sharing at any time. The partner then stops seeing your bills, but anything it already worked out stays with it.

Energy Partners are independent businesses. Any quote, contract, payment or work between you and an Energy Partner is between the two of you. We are not a party to it, and we are not responsible for the partner's work, prices or conduct.

A "verified" mark means we checked the partner's business documents. It is not a guarantee of the quality of its work.

Ratings and comments must be honest and based on your own experience.

8. Services (Beta)

When you ask for a service, our team reads your request and may pass it to one or more Energy Partners, with your bill figures only if you chose to attach them.

We do not guarantee that a partner will respond, quote or take up the work. Quotes are the partners' own. Unless we tell you otherwise, you pay the partner directly.

9. If you are an Energy Partner

In addition to the rest of these Terms, you agree to the following:

• Your profile and documents are true. Your company details, verification documents and team are genuine and kept up to date.
• You have the right to your client data. Before you add a client's details or bills, you have the client's permission. For the client records you keep on Vijmitra, you are the data fiduciary under the Digital Personal Data Protection Act, 2023, and you are responsible for meeting its requirements. We process those records on your behalf.
• You use shared data only as the consumer allowed. Data a consumer shares with you through Vijmitra may be used only for the purpose they shared it for. When they stop sharing, you stop using it for new work, and you do not contact them for marketing.
• You check every figure. You check every figure in your studies, simulations and reports before sharing them with a client. Reports carry your name and brand, and you are responsible for them. You must not remove or change the liability line on our reports.
• You keep it confidential. You keep consumers' data confidential and secure, and you share it only with people in your team who need it.
• We may remove your verified status. We may remove your verified status, hide your listing or close your account if you break this clause or if we receive credible complaints about you.

10. What you may upload

Upload energy-related documents only: bills, sanction letters, certificates, warranties, agreements and similar. Verification documents must be genuine and must belong to your organisation.

You may upload a bill belonging to someone else only with their consent. By uploading any document, you confirm that you have the right to do so and, where it belongs to another person or business, that they have agreed. You are responsible for obtaining that consent, and any consequence of uploading a document without it rests with you.

11. Intellectual property

Your bills and documents remain yours. Uploading them does not transfer ownership to us. You give us permission to store, read and process them only to provide Vijmitra to you and, where you choose, to the Energy Partners you share with.

Scores and reports we generate belong to us. We provide them to you for your own use in managing your energy costs. You may share a report with a third party after notifying us. You may not reproduce, publish, distribute or resell a report or a score without our written consent.

An Energy Partner may share the reports it makes on Vijmitra with the client they are made for.

Vijmitra™, Vij Score, Mitra and our other marks, together with the software, calculator, templates, methods and scoring logic behind the service, belong to us or are used by us under licence. Nothing in these Terms gives you any right in them.

12. Acceptable use

You must not:

• upload any document you do not have permission to upload, or a false verification document;
• try to reverse engineer, derive or reconstruct our scoring logic, calculator or methods;
• resell, sublicense or commercially exploit our outputs, except as clause 11 allows;
• upload malware or anything designed to disrupt or damage the service;
• try to access another user's account or data;
• use automated means to extract data from the service;
• send abusive, misleading or unsolicited messages, or post false ratings;
• use data shared with you for any purpose other than the one it was shared for.

13. Suspension and termination

We may suspend or terminate an account where we find malicious intent on the part of the user, or a breach of clause 9, 10 or 12.

If your account is suspended, you may appeal once, by email to info@vijmitra.in. We will consider the appeal, and our decision after it is final.

You may close your account at any time by writing to us. What happens to your data on closure is set out in our Privacy Policy.

14. Limitation of liability

To the extent the law permits:

• we are not liable for any indirect, incidental or consequential loss, or for loss of profit, revenue, production, business or anticipated savings;
• we are not liable for any loss arising from a decision you take on the basis of a Vij Score, a Vij Report, a finding, a report or anything else we provide;
• we are not liable for any act, omission or decision of your electricity distribution company, or of an Energy Partner;
• we are not liable for any loss arising from figures we read incorrectly from a document, where you had the opportunity to review and correct them;
• for the free service, our liability to you is nil;
• for any paid service, our total liability is limited to the fees you have paid us for that service.

Nothing in these Terms excludes liability that cannot be excluded by law.

15. Your responsibility to us

You will indemnify us against any claim, loss or expense arising from:

• your breach of these Terms;
• any document or client data you upload without the right to do so;
• your use of the service in a way these Terms do not permit.

16. Changes to these Terms

We will post any change on our website and in the application, with a new version number and date.

For minor changes, your continued use of Vijmitra means you accept them. For significant changes, as we determine, we will tell you in the application or by email and ask for your explicit consent.

17. Grievances

If you have a complaint about Vijmitra, about content on it, or about how your data is handled, write to our Grievance Officer:

Grievance Officer
Kaustubha Wawage
kaus@vijmitra.in
+91 84849 57968

We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days.

18. Disputes

These Terms are governed by the laws of India.

If a dispute arises, we will first try to resolve it between us. If that fails, the dispute will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Pune, Maharashtra, and the proceedings will be in English.

Subject to the above, the courts at Pune, Maharashtra have exclusive jurisdiction.

19. General and contact

If any part of these Terms is found unenforceable, the rest continues to apply.

If we do not enforce a right immediately, we do not give it up.

These Terms, together with the Privacy Policy, are the whole agreement between us about Vijmitra.

Contact
info@vijmitra.in
+91 84849 57968

Kauvrik Industries Private Limited
Chinchwad, Pune, Maharashtra

20. What changed in version 1.1

• The Terms now cover the Energy Partner website and Android app.
• Team accounts replace the earlier one-person accounts, and log-in now uses a password after a WhatsApp code.
• New clauses cover sharing with Energy Partners (7), Services (8) and Energy Partners' own duties (9).
• They add Beta features, automated notes and the Knowledge Hub to what we do not promise.
• A grievance clause gives response times (17).

Vijmitra™ is a trade mark of Kaustubha Wawage, used by Kauvrik Industries Private Limited under licence.